Alison Jaap
vice president care,
OVO
Alison is the Vice President Care for OVO. She has over 20 years’ experience in helping global companies improve their customer experience, reduce costs and be more agile. She is passionate about about how technology, data and people interplay to provide exceptional customer experiences.
Sessions
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22-May-2024Customer, Culture and Workforce StageData and digitalisation- new approaches to customer service