Adam John
Deputy News Editor,
Utility Week
Adam John joined the Utility Week team as a Reporter in 2018, reporting on the energy retail sector. In 2023 he became Deputy News Editor. Prior to joining Utility Week he was a Multimedia Reporter for a local news website in Kent.
Sessions
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21-May-2024Customer, Culture and Workforce StageHelping customers to adopt low carbon technologies
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21-May-2024Customer, Culture and Workforce StageEnsuring consumer trust
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21-May-2024Customer, Culture and Workforce StagePrepayment meters, social tariffs and innovations in billing
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22-May-2024Customer, Culture and Workforce StageData and digitalisation- new approaches to customer service
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22-May-2024Customer, Culture and Workforce StageIdentifying and supporting vulnerable customers in times of crisis
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22-May-2024Energy Flexibility StageCan energy flexibility solve the energy cost crisis?
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20-May-2025Customer, Culture and Workforce StageSupporting customers as bills rise
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20-May-2025Customer, Culture and Workforce StageDriving uptake of low carbon technologies - helping households and businesses to take the next steps
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20-May-2025Customer, Culture and Workforce StageDelivering best in class customer service with AI and digital solutions
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21-May-2025Customer, Culture and Workforce StageAssembling and readying the workforce for the huge tasks ahead
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21-May-2025Customer, Culture and Workforce StageKeeping a step ahead of service disruption
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21-May-2025Customer, Culture and Workforce StageTariff innovation for the future