Deploying inclusive and accessible flexibility services for domestic customers

While scaling up energy flexibility it is essential to bring all customers on the journey and ensure vulnerable customers benefit from energy flexibility savings. Join this session to gain insight into the latest updates, best practice and lessons learnt from domestic flexibility and protecting vulnerable customers.

Chair welcome and introduction
Claire Miller, Mobility & energy, advisor, innovator, engineer - Tellegen

Panel
Michael Fell, Senior Researcher - University College London and Nesta

Rebecca Sweeney, Business Lead - Homes - Energy Systems Catapult

Andrew Ross, Founder and Director - Centre for Energy Equality