Rolling out smart meters and harnessing the data

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Discussing how to gain customers’ trust to scale the roll out of smart meters at pace and unlock network efficiencies from the data. Join this session to understand how to maximise smart meter data to better inform asset management strategies, solve problems and accelerate consumer behaviour change.

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Chair welcome and introduction
Tom Grimwood, Insights Editor - Utility Week

Harnessing the power of data to influence customer behaviour
Tanya Dady, Smart Solutions Director - Dayworth Consulting

Giving the customer power over how their data is used
Lindsay Congreve, Head of Metering - Anglian Water

Using aggregated smart meter data to improve network visibility
Emerson Smith, Data Science Apprentice - National Grid

The trust equation: scaling smart meter adoption and unlocking network optimisation
Ronald Starreveld, Distinguished Enterprise Architect - Salesforce