Driving uptake of low carbon technologies - helping households to take the next steps
20 May 2025
Customer, Culture and Workforce Stage
This session will explore how utilities are increasing customer trust to encourage the uptake of low carbon technology and drive the net zero agenda. Join us to understand how you can help the able-to-pay market take the next steps and ensure no one is left behind in the transition.
Chair welcome and introduction
Adam John, Deputy News Editor - Utility Week
The importance of customer protection for installation of green products
Justin Macmullan, Policy Advisor - Consumer Protection - Which?
Creating products that customers love to drive uptake of low carbon technologies
Tessa Hillen, Flexibility Programme Manager - Octopus
The home energy saving technology journey - interoperability is key
Lisa Bunting - Centrica
Chairperson
